Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how Good Haul (“Good Haul,” “we,” “us”), a locally owned junk removal company serving McKinney and North Dallas, Texas, collects, uses, and protects information when you visit goodhaul.us or use our services.
Information we collect
- Information you give us. Your name, phone number, email address, service ZIP code or address, and details about the items you want removed when you request an estimate, book a job, or contact us.
- Photos you upload. If you add photos of your items to the online estimator, we use them to size the job and prepare your quote.
- Automatically collected information. Basic usage and device data (pages viewed, general location, browser type, referring links) collected through cookies and similar technologies for analytics and, if we run ads, advertising measurement.
How we use your information
- Provide estimates, schedule pickups, and perform the service.
- Contact you about your request by phone, text, or email.
- Process payments and send receipts or donation summaries.
- Improve our website, pricing, and service.
- Measure marketing and, where you have not opted out, show relevant ads.
Cookies, analytics & advertising
We use Google Analytics to understand how visitors use the site, and we may use Google Ads and Meta (Facebook/Instagram) advertising tools to measure ad performance. These services set cookies and collect usage data. You can control cookies through your browser settings and opt out of Google Analytics with Google’s opt-out add-on.
Text messages
If you provide a phone number, we may text you to confirm your estimate or scheduling window. Message and data rates may apply. Reply STOP to opt out of texts at any time.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the business, under agreements that limit their use of it:
- Website hosting and database (our infrastructure providers).
- Google Analytics and, if applicable, Google Ads / Meta for measurement.
- Email delivery for lead and booking notifications.
- Payment processing (Stripe) for deposits, balances, and tips.
- Google Maps for the coverage maps on our site.
- Donation and recycling partners, limited to what is needed to route your items responsibly.
We may also disclose information if required by law or to protect our rights and safety.
Data retention
We keep lead and job information for as long as needed to serve you and for our legitimate business and legal purposes, then delete or anonymize it.
Your choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. Texas residents and residents of states with applicable privacy laws may have additional rights. To make a request, email office@goodhaul.us.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our site and services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above reflects the latest version.
Contact us
Good Haul · McKinney, TX
Email: office@goodhaul.us
Phone: (469) 206-9408